
Client Coordinator
Overview
We are seeking a dedicated and organized Client Coordinator to join our team. The ideal candidate will serve as the primary point of contact for clients, ensuring their needs are met with exceptional service. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities
Serve as the first point of contact for clients, providing outstanding customer service and support.
Manage client communications through various channels, including phone, email, and in-person interactions.
Maintain accurate client records and files, ensuring all information is up-to-date and organized.
Assist with scheduling appointments and coordinating services for clients.
Collaborate with other team members to ensure seamless service delivery and client satisfaction.
Handle administrative tasks such as data entry.
Provide support in resolving client inquiries and issues promptly and effectively.
Uphold confidentiality and professionalism in all client interactions.
Requirements
Proven experience in a customer-facing role preferred.
Strong organizational skills with the ability to manage multiple priorities effectively.
Proficiency in computer literacy, including experience with office software and client management systems.
Excellent communication skills, both verbal and written; bilingual candidates are encouraged to apply.
Previous experience in administrative support or customer service is highly desirable.
A friendly demeanor with a passion for helping others is essential for success in this role.